Question 1

Why Topflight instead of traditional fantasy football?

Accepted Answer

Traditional fantasy football asks, "Who can I afford?" Topflight asks, "Who will you have to beat to get Haaland?" Every Premier League player is unique, every bid matters, and every squad tells a different story.

Question 2

How many managers can take part?

Accepted Answer

Topflight supports leagues of 2 to 20 managers. Whether you are playing head-to-head with a friend or organising a larger league, every Premier League player can belong to only one manager, so every bid has value.

Question 3

How long does an auction usually take?

Accepted Answer

Most auctions take between one and five hours, depending on the number of managers and how quickly bids are made. Larger leagues naturally take longer, so it is best to set aside plenty of time and make an occasion of it.

Question 4

Can we run our auction online?

Accepted Answer

Yes. Managers can join from anywhere with a stable internet connection. Whether everyone is at home or spread across different locations, everyone sees the same live auction, countdown timer, completed transfers, and real-time squad updates.

Question 5

What if some managers are together and others are remote?

Accepted Answer

No problem. Many leagues choose a hybrid setup. Display the Auction Tracker on a TV or laptop for those in the room, while remote managers join the auction and place bids from wherever they are. Everyone stays perfectly in sync throughout the auction.

Question 6

Do we all need a Topflight account?

Accepted Answer

Yes. Every manager needs their own Topflight account to join the auction, place bids, and manage their squad throughout the season. All players must be aged 16 or over.

Question 7

Who controls the auction?

Accepted Answer

You do. Topflight validates bids, updates budgets, and keeps every squad legal, but your league decides how the auction is organised. Agree your nomination order, auction breaks and house rules before the first player is nominated.

Question 8

Can we rearrange our Auction Day?

Accepted Answer

Yes. You can start, stop, and continue your Auction Day whenever you and your league choose. The only limitation is that it has to be completed before the end of the Auction Transfer Window. Topflight is here to help manage the admin and improve your fantasy football experience, while keeping control and flexibility in your hands.

Question 9

Can we save the auction and continue later?

Accepted Answer

Yes. Take as many breaks as your league wants. Whether it is for food, drinks, or a reset in transfer strategy, the auction can pause and resume whenever you are ready.

Question 10

What if someone leaves partway through the auction or does not turn up?

Accepted Answer

Your Auction Day is in your hands. You can choose to pause, delay, or continue the auction in line with your league’s agreed rules. It is best to agree that in advance so everyone knows what happens if someone is late or unavailable. The chairman can resolve issues with Manual Transfers, so if someone cannot attend at the last minute and you want to go ahead, they can still have a team created for them.

Question 11

What if someone’s internet drops out?

Accepted Answer

If a manager loses connection during the auction, they can simply reconnect and continue participating. If your league wishes to pause while they rejoin, that is up to the chairman and your agreed rules. The chairman can return the player to the pool with Manual Transfers, and bidding can start again if everyone agrees.

Question 12

What happens if two people bid at exactly the same time?

Accepted Answer

The first bid received by the platform is accepted immediately. If another manager wants to continue bidding, they will need to place the next valid bid before the countdown reaches zero.

Question 13

Can the chairman restart the auction?

Accepted Answer

Once the auction begins, it cannot be restarted. If there is a genuine issue, the chairman can reset a player’s status with Manual Transfers. If the problem cannot be solved within the league, please contact us and we will try to help as quickly as possible.

Question 14

Can the chairman undo a mistake?

Accepted Answer

The chairman can correct squad issues and genuine mistakes with Manual Transfers where appropriate. If an issue cannot be resolved within your league, please contact us.

Question 15

What formations can I pick for my starting eleven?

Accepted Answer

You can choose a starting eleven that fits one of the following formations: 4-4-2, 5-4-1, 4-3-3, 4-5-1, or 5-3-2. The platform automatically checks squad composition, position limits, and formations as the auction progresses, ensuring every manager finishes with a legal squad.

Question 16

Can I change formation each week?

Accepted Answer

Yes. You can select a different starting eleven each week, and the formation will adjust automatically, provided your eleven fits one of the available formations. Your auction decisions, and your sealed bid moves later in the season, will shape how flexible your squad is.

Question 17

How many players can I buy from the same Premier League club?

Accepted Answer

You can own a maximum of two players from the same Premier League club. Topflight automatically enforces this club quota throughout the auction, so there is no need to keep count yourself.

Question 18

Can multiple managers own the same player?

Accepted Answer

No. Every Premier League player is unique and can belong to only one manager at any given time. Once a player has been won at auction, they are unavailable to everyone else unless the manager who owns them sells them in a sealed bid window — just like the real transfer market.

Question 19

What happens if I accidentally bid too much?

Accepted Answer

You cannot overspend. Topflight automatically validates every bid before it is accepted, preventing managers from making bids that would break budget rules or leave them unable to complete a legal squad.

Question 20

Why can’t I place a bid, or why was my bid rejected?

Accepted Answer

This is usually because the bid would breach squad or budget rules, or the timer has expired. If you believe there has been a genuine error, try to resolve it with your chairman first, or contact us for further support.

Question 21

Do I need spreadsheets, calculators, or any other paperwork?

Accepted Answer

No. Topflight automatically validates bids, updates budgets, assigns players, checks squad legality, and keeps the Auction Tracker up to date in real time. You can focus on building a winning squad and let Topflight handle the rest.

Question 22

Can I play Topflight on my phone?

Accepted Answer

Yes. You can join the auction and place bids using your mobile device. For the best shared experience, we recommend displaying the Auction Tracker on a laptop, desktop, or TV, as it is designed for larger screens where everyone can easily follow the live countdown, budgets, and completed squads. There is a tab in the mobile auction experience where you can see who everyone owns and their remaining budgets.

Question 23

My Auction Tracker or bidding screen looks different to other displays.

Accepted Answer

Small differences can occasionally occur due to internet latency, but the auction is controlled by the server rather than individual devices, so every accepted bid is processed fairly. For the best display quality, the Auction Tracker is not available on mobile devices. However, there is a tab in the mobile auction experience where you can see who everyone owns and their remaining budgets.

Question 24

The Auction Tracker isn’t loading or updating.

Accepted Answer

Start by checking your internet connection and refreshing the page. If that does not resolve the issue, try closing and reopening your browser or restarting your device. If you are casting the Auction Tracker to a TV, disconnect and reconnect the display before trying again. If the problem persists, please contact us with as much detail as possible, including your browser, device, and any error messages you have seen.

Question 25

The auction seems to have frozen.

Accepted Answer

A temporary loss of internet connection is usually the cause. Refresh the page and reconnect to the auction. If your league decides to pause while everyone reconnects, that is completely fine. Topflight is designed to fit around your league, not the other way around. If the auction still cannot continue, contact us and we will investigate as quickly as possible.

Question 26

The Topflight website isn’t working properly.

Accepted Answer

Before contacting us, try the following: refresh the page, check your internet connection, restart your browser, clear your cache, try a different browser or device, and make sure you are using the latest version of your browser. If the issue continues, contact us with as much information as possible, including screenshots where available.

Question 27

Can I change my display name and club crest?

Accepted Answer

Yes. Go to Settings > Team Settings to change your team name and select a club crest. Please do not choose a team name, or post content, that is offensive, abusive, hateful, harassing, obscene, or that infringes anyone’s rights.

Question 28

Can I be a chairman and a manager?

Accepted Answer

Yes. The chairman can also manage a team in their league. Topflight does not take responsibility for how well, or poorly, any individual performs in either role.

Question 29

Can one person manage more than one team?

Accepted Answer

Each team must be registered to a Topflight account, and each account requires its own email address and password. If you want to manage multiple teams across multiple leagues, you will need access to multiple email addresses and the time to manage each team properly.

Question 30

Can the chairman edit league settings after creating the league?

Accepted Answer

Yes. The chairman can edit league settings after the league has been created, provided the changes are still appropriate for the stage of the auction.

Question 31

Can the chairman remove a manager?

Accepted Answer

No, managers are assigned to their leagues. If you require managers be removed please contact us with their email, team name and league name. Once they are deleted there is no way to restore the team.

Question 32

Can the chairman invite another manager later?

Accepted Answer

Yes. The chairman can invite additional managers later, provided there is still space in the league. Please note, should a player join the league after the auction, they will only have access to the remaining player pool. Furthermore, should a player join after the league season has commenced, they will only gain points from after their team submission is complete.

Question 33

Can the chairman resend a league code invitation?

Accepted Answer

Yes. If a manager has not received their invitation, the chairman can resend the league code or invitation email. Should you not be able to find your league invitation, please check your junk mail and email address entered to your Topflight account.

Question 34

What happens after I have spent my budget?

Accepted Answer

Once every manager has exhausted their auction budget, the remaining squad places are completed through the Free Draft. Managers continue taking turns selecting from the remaining available players until every squad is complete.

Question 35

What happens to any budget I do not spend?

Accepted Answer

Any unused budget carries forward into the season’s sealed bid transfer windows, giving you more spending power later in the campaign.

Question 36

What are sealed bids?

Accepted Answer

Sealed bids are hidden transfer windows that take place throughout the season. Managers submit confidential bids for available players, with the highest bid winning. If two managers submit the same bid, priority goes to the lower-ranked manager in the league table.

Question 37

When do sealed bid windows open?

Accepted Answer

There are five sealed bid windows throughout the season, each one following or running alongside real-life transfer windows and international breaks. These windows give managers the best opportunity to replace players who have moved clubs, picked up injuries, or simply are not delivering.

Question 38

What happens if two managers submit the same sealed bid?

Accepted Answer

If two managers submit the same bid for the same player, the lower-ranked manager in the league table wins the bid.

Question 39

What happens if a player changes clubs or moves outside the Premier League?

Accepted Answer

If a player moves to another Premier League club, they remain in your team while representing their new club. You do not receive points while they are at a club outside the Premier League. You can choose to sell them in a sealed bid window if you no longer want them in your squad. If a player leaves the league altogether, you gain an extra allocated slot to replace them in the next available sealed bid window.

Question 40

Can I transfer injured players?

Accepted Answer

Yes, but only during the sealed bid windows. Injured players cannot be transferred outside those windows.

Question 41

What happens if an incorrect bid has been submitted?

Accepted Answer

Topflight has been extensively tested and every bid is automatically validated before it is accepted, so this is unlikely. However, if something does not look right, the chairman can review the auction and, where appropriate, correct bids or league settings once the auction has finished. If you believe there is a genuine issue that cannot be resolved by the chairman, please contact us with the details and we will investigate.

Question 42

A player has been assigned to the wrong manager.

Accepted Answer

The chairman should first review the completed auction and make any corrections available within the league management settings. If you believe the assignment was caused by a system error, please get in touch and include the player involved, your league name, and a brief description of what happened.

Question 43

Is Topflight free to play?

Accepted Answer

Yes. Topflight is created for the love of the game and is free to play. Football is ours. Football is yours.

Question 44

I have not received my invitation email.

Accepted Answer

First, double-check that you entered the correct email address and that there are no spelling mistakes. Then check your junk or spam folder, as invitation emails can sometimes end up there. If you still cannot find it, ask your league chairman to resend the invitation. If the problem continues, contact us via our Contact Us page and we will be happy to help.

Question 45

My league code is not working.

Accepted Answer

League codes are case-sensitive, so make sure you have entered the code exactly as it appears, including any capital letters. If the code still is not recognised, ask your league chairman to confirm that the correct code has been shared. If you are still having trouble joining, contact us and we will investigate.

Question 46

Still need a hand?

Accepted Answer

If you cannot find the answer in our FAQs or you are experiencing an issue that cannot be resolved, we are here to help. Visit our Contact Us page and include as much information as possible, including your league name, the device you are using, and any screenshots or error messages. We aim to respond to all enquiries within 3–5 working days, although we often reply much sooner.

FREQUENTLY ASKEDQUESTIONS

Getting started

Running the auction

Squad rules

Devices and display

Team settings and account management

Auction results, transfers, and sealed bids

Account access and support